This Privacy Policy describes how [Arkbro Structures] (“we,” “us,” or “our”) collects, uses, discloses, and safeguards your personal information when you visit our website at arkbrostructures.com (the “Site”) or use our services.
Please read this Privacy Policy carefully. By accessing or using the Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect several types of information from and about users of our Site, including:
Personal Information
This is information by which you may be personally identified, which you provide directly to us when filling out forms, subscribing to newsletters, or contacting us:
- Name, email address, phone number, and postal address.
- Business information (e.g., company name, job title) if provided.
- Any other information you choose to provide in open text fields or communication channels.
Log and Usage Data
We automatically collect certain information when you visit, use, or navigate the Site. This information does not reveal your specific identity but may include:
- IP address, browser type, and operating system.
- Referring URLs, device characteristics, and language preferences.
- Pages viewed, time spent on pages, and dates/times of your visits.
Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to analyze trends, administer the website, and track users’ movements around the Site. You can control the use of cookies at the individual browser level, but choosing to disable cookies may limit your use of certain features on our Site.
2. How We Use Your Information
We use the information we collect or receive for legitimate business purposes, including:
- Provide, operate, maintain, and optimize our Site and services.
- Respond to your inquiries, comments, or customer service requests.
- Send you administrative information, updates, and marketing communications (where permitted by law).
- Monitor and analyze usage trends to improve user experience and security.
- Comply with legal obligations, prevent fraudulent activity, and enforce our terms.
3. How We Share Your Information
We do not sell your personal information. We may share your data with third parties only in the following circumstances:
- Third-Party Service Providers: We may share information with trusted vendors, contractors, or service providers who perform services for us (e.g., website hosting, data analysis, email delivery, or IT support). These parties are contractually obligated to protect your data and use it only for the purposes specified.
- Legal Obligations: We may disclose your information if required to do so by law, court order, or government regulation, or to protect the rights, property, or safety of our company, our users, or others.
- Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as a business asset.
4. International Data Transfers
Our business operates primarily in Canada, and our servers or third-party service providers may be located in Canada, the United States, or other jurisdictions. If you access the Site from outside Canada, please note that your information may be transferred to, stored, and processed in a country where privacy laws may differ from those in your jurisdiction. By using our Site, you consent to these international data transfers.
5. Your Privacy Rights
Canadian Residents (PIPEDA)
You have the right to request access to the personal information we hold about you and to request that we correct any inaccuracies. You may also withdraw your consent to our processing of your data at any time, subject to legal or contractual restrictions.
To exercise any of these rights, please contact us using the details provided below. We will respond to your request within the timeframe required by applicable law and may require you to verify your identity before processing the request.
6. Data Security
We implement commercially reasonable technical and organizational security measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable legal frameworks. We encourage you to review this policy periodically to stay informed about how we protect your information.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data management practices, please contact our Privacy Officer at privacy@arkbrostructures.com